Changes can be made within 15 days and if the product has not been washed and is in original packing / condition (with tags). Changes cannot be made to special order products (personalized designs) as prints, appliqué designs (e.g. letters, names, etc.) and special orders which are not available with product code on our e-shop. Also on sales or codes that are not any more available. When changing the customer bears the shipping costs.
If you changed your mind and want to proceed to cancellation of your order, you must inform us via telephone or e-mail as soon as possible, before your order’s shipping. If you have already made a payment by credit, debit card or pay pal, you will be refunded in full.